<?php
/*
stardevelop.com Live Help
International Copyright stardevelop.com

You may not distribute this program in any manner,
modified or otherwise, without the express, written
consent from stardevelop.com

You may make modifications, but only for your own 
use and within the confines of the License Agreement.
All rights reserved.

Selling the code for this program without prior 
written consent is expressly forbidden. Obtain 
permission before redistributing this program over 
the Internet or in any other medium.  In all cases 
copyright and header must remain intact.

Please Note: You are NOT permitted to modify the stardevelop.com copyright/version lines.  
*/

/*
Language: English - en (US)
Author: stardevelop.com
Homepage: http://livehelp.stardevelop.com
Live Help Version: 2.1+

Language codes and locale directories confirm to the ISO639 two letter standard.
Please consult the Live Help Language Setting options for the appropriate code.

Please forward your translated file and appropriate directories to development@stardevelop.com
if you would like your translation to be included in the Live Help download, this allows other 
users to use your translation.  Thank you for supporting our Live Help software.

You are permitted to modify the language file from below this point as appropriate.
*/

$chat_transcript_label = 'Chat Transcript';

$welcome_label = 'Welcome to Live Help, please continue to begin chatting with our staff.';
$enter_guest_details_label = 'Please enter your name and email address to continue.';
$else_send_message_label = 'Alternatively you can email our staff by sending an';
$offline_message_label = 'Offline Message';
$continue_label = 'Continue';

$logout_label = 'Logout';

$name_label = 'Name';
$email_label = 'Email';
$department_label = 'Department';

$thank_you_patience_label = 'Thank you for your patience when waiting for Live Help, we apologize for any delays that you may experience.';
$currently_label = 'Currently';
$users_waiting_label = 'users waiting for Live Help';
$refresh_label = 'Refresh';
$connecting_label = 'Connecting to a Live Help operator';
$continue_waiting_label = 'Would you like to continue waiting or leave an';
$offline_email_label = 'Offline Email';
$now_chatting_with_label = 'You are now chatting with';
$joined_conversation_label = 'has joined the conversation.';
$unfortunately_offline_label = 'Unfortunately, our Live Help staff are currently unavailable.';
$fill_details_below_label = 'If you would like to contact us, please fill in your details below';
$leave_msg_label = 'Leave a Message';
$your_name_label = 'Your Name';
$your_email_label = 'Your Email';
$message_label = 'Message';
$security_code_label = 'Security Code';
$thank_you_enquiry_label = 'Thank you for you enquiry.';
$contacted_soon_label = 'You will be contacted shortly with a response.';
$add_smilie_label = 'Add Smilie';
$send_msg_label = 'Send Message';
$send_another_msg_label = 'Send Another Message';
$send_copy_label = 'Send a copy of this message to your email address';
$invalid_email_error_label = 'Invalid e-mail address entered.';
$invalid_security_error_label = 'Invalid security code entered.';
$empty_user_details_label = 'Please enter your name and email address.';

$rate_service_label = 'Rate Live Help Service';
$excellent_label = 'Excellent';
$very_good_label = 'Very Good';
$good_label = 'Good';
$fair_label = 'Fair';
$poor_label = 'Poor';
$rate_label = 'Rate';
$rating_thank_you_label = 'Thank you for your feedback. We appreciate your opinion and strive to improve your customer service experience.';

$closed_user_message_label = 'The support operator has closed this support request.';
$improve_service_label = 'To improve our customer service, please rate this chat session';
$ignore_user_message_label = 'Your request for support has been declined by our staff, please close the window or log-off from the Live Help system.  You are not authorised to re-login to this Live Help service at this current time.';
$logout_user_message_label = 'The user has logged out of this support session.';
$print_chat_label = 'Print Chat';

$also_send_message_label = 'Feel free to email our staff if you are unable to access Live Help';
$cookies_error_label = 'Please Enable Cookies';
$cookies_enable_label = 'You will need to enable cookies to chat with a Live Help operator.';
$cookies_else_label = 'If you have cookies enabled within your browser please email support as there is an issue with the Live Help service/installation.';

$question_label = 'Question';

?>